I'm used to doing X in Contrast, why is it greyed out or missing on CVE Shield Free?

 CVE Shield Free is read-only outside of setup and monitoring, so several actions available elsewhere in Contrast aren't available here yet. You can view incidents, including details, evidence, and associated CVEs and observations, but you can't close, reopen, assign, or comment on them. IP management, SIEM integrations, and role-based access control aren't available either, there's no per-user permissioning on Free, and there's no SIEM endpoint to export to. None of this is hidden or broken, it's how Free Entry is scoped at launch. Paid tiers add these capabilities as they become available.

See: Sign up for CVE Shield (product docs: https://docs.contrastsecurity.com/en/sign-up-for-cve-shield.html)