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Ann Samuel

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Recent activity by Ann Samuel

  • What do Incident result values mean for CVE Shield Free?

    Exploited means an attack reached the vulnerable code and succeeded, with the app in Monitor mode. Exposed means an attack was detected at the perimeter only. Protected means an attack was detected...

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  • What do the CVE Shield status values mean?

    Not seen means the CVE hasn't been detected in your application yet. Exposed means the CVE is present and the vulnerable code path is in use, but no attack has been detected. Exploited means an att...

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  • Why does an incident say "Exploited" or "Blocked" when CVE Shield shows a different status for that CVE?

    Incidents and CVE Shield track different things. An incident's result describes a single attack event, and it can be Exploited, Suspicious, Blocked, or Probed. CVE Shield's status describes a CVE's...

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  • If a vulnerable library is in my app but that code path never runs, will CVE Shield flag it?

    No, and that's expected. CVE Shield reports on code that actually executes, not everything sitting in your dependency tree. That's the difference between "reachable," meaning the library is present...

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  • Accounts & Tiers FAQ

    Q: How long does CVE Shield keep my attack history? A: 14 days on Free tier. Paid tiers extend this window; check with support for exact retention on your plan.See: Data Retention PoliciesQ: How ma...

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  • Are we affected by this CVE

    Contrast CVE Shield gives you this answer in under two minutes. It watches your running application and tells you whether a vulnerable location in the library is actually being reached and used, no...

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  • Tier Overview for Contrast CVE Shield

    OverviewContrast CVE Shield has a free tier to get started, and paid tiers when you need more users, apps, history, or active blocking. This guide breaks down what's included at each level so you k...

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  • Contrast CVE Shield Free Tier Support Model

    OverviewSupport for the Contrast CVE Shield Free tier is exclusively community-driven through the Zendesk Gather Community. This guide explains how to get help, and what response time to expect.Pre...

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  • Understanding Capacity Limits in Contrast CVE Shield

    OverviewEach Contrast CVE Shield tier has a limit on how many users, applications, and services you can actively monitor. This guide breaks down what those limits are on each tier, and what counts ...

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  • What Is Contrast CVE Shield?

    OverviewCVE Shield is the free tier of Contrast Application Detection and Response (ADR). It monitors your running applications and APIs to detect active attacks targeting known CVEs, giving you re...

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